How do I return something?

There are 2 possibilities:

I have a free return label issued by the online store

1. Go to the Start menu in the Bringme App and select RETURN PARCELS. In the drop-down menu, select the web shop you'd like to return something to.
2. Attach the free return label to your parcel (according to the web shop's return policy).
3. Go to your Bringme Box and scan your access code (QR code or Bringme Key).
4. Tap RETURN PARCEL and put your return shipment in the box.
5. Close the compartment carefully and you’re all set! You’ll receive a notification in the app once your parcel is collected. 

I don't have a free return label and I'd like to return a parcel to an online store

1. Log in on bringme.com. Select CREATE A SHIPPING LABEL in the Start menu.
2. Select your box and click CREATE A LABEL.
3. Go through the indicated steps and attach the shipping label to your parcel.
4. Go to your Bringme Box and scan your access code (QR code or Bringme Key). 
5. Tap RETURN PARCEL and deposit your franked parcel in the open compartment.
6. Close it carefully and you’re all set! You’ll receive a message in the app once your parcel is collected.

Please note that you can only send parcels with a shipping label from bpost or DHL Parcel (Belgium) or PostNL (The Netherlands) at this moment.