How do I return something?

         Part 1: In the app

  1. Go to the Bringme app’s start menu and choose ‘Return to a webshop’. 
  2. If you are linked to multiple boxes, then you must select the box you want to use for the return. 
  3. Select the webshop. If the webshop is not on the list, please contact 
  4. Add a photo or click ‘Next’. 
  5. You may reserve a larger compartment, if necessary, in the overview and make your reservation. 
  6. Make sure to follow the return policy of your webshop and attach the return label to your parcel. Take it to the Bringme Box.

    Part 2: At the box

  7. Scan your QR code or your Bringme Key at the Bringme Box. Or enter your alphanumeric code. You'll find it under "home" in the app.
  8. If you've only got one reservation, your compartment will open automatically. If you have several reservations, the screen will display a selection menu. Every compartment is linked to an online store. Select a compartment and put the right parcel in. Close the door and select the next compartment.
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