How do I return something?

There are 2 possibilities:

You have a free return label issued by the online store

Follow the steps described under ‘how can I send a parcel using the Bringme Box’?

You don't have a free return label and you'd like to return a parcel to an online store

1. Log in on bringme.com. Select CREATE A SHIPPING LABEL in the Start menu. This is currently only possible via the online application.
2. Select your box and click CREATE A SHIPPING LABEL. 
3. Go through the steps and attach the shipping label to your parcel. 
4. Go to your Bringme Box and scan your access code (QR code or Bringme Badge). 
5. Tap RETURN PARCEL and place the parcel – with shipping label affixed – in the opened compartment. Place the parcel or envelope upright so that it will be detected by the sensors. Close the compartment carefully.
6. You’re all set! You’ll receive a message in the app once your parcel is collected.
7. You can track your parcel thanks to the track & trace code that you received by mail.

Please note that you can only send parcels with a shipping label from bpost or DHL Parcel (Belgium) or PostNL (The Netherlands) at this moment.