What should be done if the location cannot be found in the Bringme app?

Introduction

Understand that there is a distinction between public and private Bringme Boxes. Public boxes are visible to everyone in the Bringme app, while private boxes are accessible only to specific users.

Answer: a step-by-step guide

1. Identify the Desired Box: Determine which private Bringme Box you want to connect to and where it is located.

2. Contact the Administrator: Get in touch with the administrator, syndic, or office manager of the location where the private box is situated.

3. Request Access: Explicitly request access to the desired private box, Provide your first and last name, as well as the e-mail address you want to connect to this location. 

4. If the Administrator is Unknown: If you don't know who the administrator is, send an email to helpcenter@bringme.com. Provide your first and last name, along with the address of the location you want to connect to.

5. Wait for Confirmation: After reaching out, wait for confirmation from the administrator. This confirmation will be sent to you via email.

6. Verify in the App: Check in the Bringme app if you have received a confirmation email. This will indicate that you can start using the private Bringme Box from that moment.

7. Start Using: Upon receiving the confirmation email, you are successfully connected to the private Bringme Box. Start using the services and functionalities available through the app.