Return

What if bpost forgets to pick up my return parcel in the compartment?

No worries; your compartment will be opened again the next time a bpost carrier comes by. If your parcel is forgotten again, you will receive a notification after 5 days (this is merely an indication because the maximum number of days differs depending on the box) that you can pick up your parcel from the Box Mayor. You cannot remove the parcel from the box yourself. 

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