How to access my Bringme Box if the Bringme App is not working?

🔎 Introduction

You normally open the Bringme Box with the personal access code in the Bringme App. Is the app not working? Then you collect your parcels through a web browser or with your badge. If you cannot log in, follow the steps in this article.

📃 Answer

Option 1: use Bringme in a web browser

This works on your smartphone and on your computer.

1. Go to app.bringme.com.
2. Log in with the email address linked to your Bringme account.
3. You now see your notifications and your personal access code.
4. At the Bringme Box, scan your QR code or enter the code of 8 characters below it.

💡 Tip: this article shows the login steps in a browser, step by step.

Option 2: use your badge

A Bringme Badge, a Bringme Key or a compatible NFC tag linked to your account keeps working when the app does not. Present it at the Bringme Box to collect your parcels.

• A Bringme Badge: you activate it yourself, no administrator needed. See How to activate your Bringme Badge?
• Your corporate badge: ask the property manager, building manager or facility manager of your location to check it and link it to your account.
• No badge yet? Order one in the Bringme webshop.

💡 Tip: link a badge before you need it. That way you always have a second way to open the Bringme Box.

Does neither option work? Contact the manager of your location. They manage the Bringme Box and can check your account settings.

Still have a question?

Does this article not answer your question, or do you have another one? You can always ask Jaimie, our AI Agent. You will find Jaimie in the bottom right corner of the Bringme App, in the Bringme web app, or after logging in via bringme.com. Jaimie is still in beta and learning as she goes, so the feedback you leave after a conversation helps her get better.