What should be done if the Bringme Box is offline?

🔎Introduction

It’s important for the Bringme Box to function properly for a smooth user experience. If the Bringme Box is offline, it usually indicates a problem with the internet connection in the building. This is typically shown with a message on the screen.

If the Bringme Box is offline, you might see this message on the screen

📃Answer

If you notice that the Bringme Box is offline, follow these steps:

• Check the internet connection
  Connect another device, such as a laptop, to the same internet cable that the Bringme Box is using.

  • If the other device can’t connect, there’s likely an issue with the building’s internet connection.

  • If the other device works, the issue may be with the Bringme Box itself.

• Contact the building administrator
  Call the administrator responsible for the internet connection in your building. They can address the network issue.

• What if the connection is fine but the Bringme Box is still offline?
  If the internet connection is fine and you can’t find a solution, contact our HelpCenter for further assistance. We’ll be happy to help.

Please note: We are not an internet service provider and cannot fix the internet connection, but we’re happy to help if the issue lies with the Bringme Box.