What to do if I don't receive a notification from the Bell when someone rings at the door?

🔎Introduction

Experiencing difficulties with receiving notifications from your Bringme Bell can be frustrating, especially when you're expecting visitors or deliveries. Fortunately, there are several troubleshooting steps you can undertake to resolve this issue.

📃Answer

To resolve issues with Bringme Bell notifications, follow these steps:

1. Check App Settings: Ensure that notifications are enabled in the My2N app and that the settings are correctly configured for the Bringme Bell camera.

2. Check App Permissions: In your smartphone’s settings, verify that the My2N app has permission to send notifications and access the microphone and camera.

3. Check Network Connection: Make sure your device has a stable internet connection via Wi-Fi or mobile data. A steady connection is crucial for notifications.

4. App Updates: Keep the My2N app and your phone’s operating system up to date to benefit from the latest fixes and improvements.

5. Restart the App: Fully close and reopen the My2N app to resolve temporary glitches.

6. Restart Your Smartphone: If issues persist, try restarting your device to reset background services.

7. Contact Customer Service: If none of the above steps help, reach out to My2N support for further assistance.

Our support team is happy to help with personalised troubleshooting if needed.