What to do if the Bringme Bell or My2N/Meetme App is not working?

🔎Introduction

If you encounter problems with your Bringme Bell or the My2N/Meetme App, it's worth noting that these issues frequently stem from factors not directly tied to the Bringme product itself. Instead, they often relate to power, internet, or your smartphone. Fortunately, conducting some basic checks on these elements can often resolve the majority of user issues.

📃Answer

1. Power: Ensure that the Bringme Bell is receiving power. Check for loose or disconnected cables. Sometimes, a simple restart can resolve the issue. Disconnect your Bringme Bell or switch off your phone/tablet, wait for a minute, and then reconnect or switch it back on.

2. Network: Check your network connection, whether it's wired, Wi-Fi, or 4G. Ensure you have a stable connection, try a different network if possible, and verify its quality (if you can smoothly watch a YouTube video, the connection is likely sufficient).

3. Updates: Update your Mobile App (My2N App or Fermax MeetMe) to the latest version. Also, update your device software (iOS, Android) to the newest version.

If the issue persists after performing these checks, please contact our HelpCenter. Describe your observations during the troubleshooting steps and include a few photos to help us better understand the situation. We are happy to help.