How is personal data handled in the Bringme App?

🔎 Introduction

You use the Bringme App to receive parcels, to open doors and to get notifications, so the app holds some personal information about you. This article explains which data that is, what it is used for, who can see it and how you keep control over it.

📃 Answer

Which data Bringme keeps

Your Bringme account holds the details you need to use Bringme: your name, your email address, your phone number if you added one, and the location you are linked to. Bringme also keeps track of what happens on your account, for example a parcel that is delivered for you or a door you open.

What your data is used for

Your data is used to let you use Bringme and to keep you informed, for example to notify you that a parcel has arrived. Your data is not sold to third parties. It is only shared with partners who work for Bringme under contract, or when the law requires it.

Who can see your data

The organisation or building you are linked to, for example your employer or your building manager, decides who uses Bringme at your location. Bringme processes the data of app users on their behalf. Administrators at your location can see the account details they need to manage users.

How your data is protected

Bringme is certified for ISO 27001, the international standard for information security, and works in line with ISO 27701 for privacy. Your data is stored securely and is not passed on to countries outside the European Economic Area without the safeguards required by European privacy law.

What you can do yourself

• Keep your details correct: you can change your personal information in the Bringme App at any time. Read how in this article.
• Choose your notifications: you decide which messages you receive. Read how in this article.
• Use your privacy rights: you can ask to view, correct or delete your data. Our Privacy Policy explains your rights and how to submit such a request.

Still have questions?

Ask Jaimie, the AI Agent of Bringme. Jaimie answers your questions about Bringme 24 hours a day and passes your question on to our team whenever that is needed. You will find Jaimie in the Bringme App, in the web version of the Bringme App and after logging in via bringme.com.

💡 Tip: Jaimie is still learning, so your feedback at the end of a conversation is very welcome.