How is a parcel tracked?

🔎Introduction

If you’re expecting a delivery to a Bringme Box, you might wonder how to track your parcel. Here’s what you need to know.

📃Answer

When ordering an item to be delivered to a Bringme Box, you’ll receive tracking information from the webshop or courier, including a track-and-trace code.

Please note: this tracking is provided by the sender, not by Bringme. We have no information about the parcel until it is placed inside the Box.

Once the parcel is in the Box, we can track who delivered it, when, and to which account. We also log when the parcel is collected. You will also receive a notification in your app as soon as the parcel is delivered in the Box. For more details on what notifications you can receive about your deliveries, check out this guide on notifications.

After the parcel leaves the Box, Bringme no longer has any visibility on its status or location.