Can small parcels in envelopes be delivered in a Bringme Box?

🔎 Introduction

You ordered something small, for example a phone case, a piece of jewellery or a book in a padded envelope, and you wonder whether it can be delivered in the Bringme Box. This article explains what is possible and what to keep in mind with very flat or very small items.

📃 Answer

Yes, an envelope can be delivered in a Bringme Box, but very flat items are not always registered correctly.

Every compartment has a sensor that detects when something is delivered. That sensor is what triggers the notification to you as the recipient. Items thinner than 2 cm can be too flat for the sensor to pick up, so the delivery is not always registered and you may not receive a notification. Items thicker or larger than 2 cm are detected without any problem.

What you can do

• Expecting a flat envelope: also check the letterboxes at your location. Letter-sized envelopes are often delivered there instead of in a parcel compartment.
• Placing a flat item in a compartment yourself: put it upright against the side of the compartment, so the sensor can detect it.
• Very small items: use a small box or another container, so the sensor registers the delivery correctly.
• No notification received: read what to do if you cannot find your parcel.

💡 Tip: read this article to find out whether your order will arrive in an envelope or in a parcel.

Still have questions?

Ask Jaimie, the AI Agent of Bringme. Jaimie answers your questions about Bringme 24 hours a day and passes your question on to our team whenever that is needed. You will find Jaimie in the Bringme App, in the web version of the Bringme App and after logging in via bringme.com.

💡 Tip: Jaimie is still learning, so your feedback at the end of a conversation is very welcome.