How to access my Bringme Box if the Bringme App is not working?

🔎 Introduction

You normally open the Bringme Box with the personal access code in the Bringme App. Is the app not working? Then you can still collect and send your parcels, either through a web browser or with your badge. In this article you read both options. Do you want to get the app itself working again, then follow the steps in this article.

📃 Answer

Option 1: use Bringme in a web browser

This works on your smartphone and on your computer.

1. Go to app.bringme.com.
2. Log in with the email address linked to your Bringme account.
3. You now see your notifications and your personal access code.
4. At the Bringme Box, scan your QR code or enter the code of 8 characters shown below it.

💡 Tip: this article shows you the login steps in a browser, step by step.

Option 2: use your badge

A Bringme Badge, a Bringme Key or a compatible NFC tag that is linked to your account keeps working at the Bringme Box, also when the app does not. Present your badge at the Bringme Box to collect your parcels.

• A Bringme Badge: you activate it yourself, so no administrator is needed for that step. See How to activate your Bringme Badge?
• Your corporate badge: your Bringme administrator first checks whether it is compatible with Bringme and then links it to your account. Both steps are described in Which NFC tags are compatible with the Bringme products? and How to link a Bringme Key, Bringme Badge or compatible NFC tag to a Bringme user? (both articles are written for administrators).
• No badge yet? You can order a Bringme Badge yourself in the Bringme webshop.

💡 Tip: link a badge to your account before you need it. That way you always have a second way to open the Bringme Box.

Still have questions?

Ask Jaimie, the AI Agent of Bringme. Jaimie answers your questions about Bringme 24 hours a day and passes your question on to our team whenever that is needed. You will find Jaimie in the Bringme App, in the web version of the Bringme App and after logging in via bringme.com.

💡 Tip: Jaimie is still learning, so your feedback at the end of a conversation is very welcome.