A Bringme Box I don't recognise appears in my Bringme App. How do I get it removed?

🔎 Introduction

Next to your own location, the Bringme App shows a Bringme Box or location you do not recognise. This article explains who can remove it, what to do, and what it means for your deliveries in the meantime.

📃 Answer

A location is linked to your account by the administrator of that location, usually the building management or the company that manages the Bringme Box there. When a location you do not know appears, your email address was most likely added to it by mistake. You cannot remove a location yourself in the Bringme App: the administrator of that location removes it.

1. Note the name of the location or Bringme Box you do not recognise, as the Bringme App shows it.
2. If you know who manages that building, ask them to disconnect you from their location.
3. If you do not know who manages it, submit a request on the Bringme Help Center. Give the name of the location you do not recognise and the name of your own location. We then ask the administrator of that location to remove you.

Once the administrator has disconnected you, the location no longer appears in your Bringme App. Your own location stays as it is.

💡 Tip: do not delete your Bringme account to get rid of the location. Deleting your account removes you from every location, your own included, and cannot be undone.

What about my deliveries in the meantime?

Nothing changes for your own location. Parcels delivered to your own Bringme Box reach you as usual.

Still have a question?

Does this article not answer your question, or do you have another one? You can always ask Jaimie, our AI Agent. You will find Jaimie in the bottom right corner of the Bringme App, in the Bringme web app, or after logging in via app.bringme.com. Jaimie is still in beta and learning as she goes, so the feedback you leave after a conversation helps her get better.