How to pick up a delivery from the Bringme Box?

🔎 Introduction

A parcel has arrived for you in the Bringme Box and you want to collect it. To do that, you sign in at the Bringme Box. Once you are signed in, every compartment that holds a parcel for you opens automatically, together with any letterbox linked to your account. You can sign in in three ways: with your QR code, with the code of 8 characters below it, or with your Bringme Badge or Bringme Key.

📃 Answer

Option 1: with your QR code

1. Open the Bringme App and go to your QR code.
2. Press "Sign in" on the screen of the Bringme Box.
3. Hold your QR code in front of the scanner, approximately 20 cm away and at a 45° angle, aligned with the red light or with the visual on the screen.

💡 Tip: this article shows you step by step how to scan your QR code correctly.

Option 2: with the code of 8 characters

1. Open the Bringme App and go to your QR code.
2. Underneath the QR code you find your code of 8 characters.
3. Press "Sign in" on the screen of the Bringme Box.
4. Tap "Enter your code" and type in the code.

Option 3: with your Bringme Badge or Bringme Key

Have you linked a Bringme Badge or a Bringme Key to your account? Then hold it against the key symbol underneath the screen of the Bringme Box. You do not need the Bringme App for this.

• Your badge is not linked yet? You activate it yourself, see How to activate your Bringme Badge?
• You do not have a Bringme Badge yet? You can order one yourself in the Bringme webshop.

After you sign in

The compartments with your parcels open automatically, together with any letterbox linked to your account. Take out your parcels and close each door properly, so the compartment is free again for a next delivery.

💡 Tip: can you not get to the Bringme Box yourself? This article explains how someone else can collect your parcel for you.

Still not working?

• Check that you are logged in to the Bringme App with the email address of your Bringme account.
• Is the scanner not reading your QR code? Enter your code of 8 characters instead.
• Is the Bringme App not working? You can also sign in through a web browser or with your badge, see this article.

Still have questions?

Ask Jaimie, the AI Agent of Bringme. Jaimie answers your questions about Bringme 24 hours a day and passes your question on to our team whenever that is needed. You will find Jaimie in the Bringme App, in the web version of the Bringme App and after logging in via bringme.com.

💡 Tip: Jaimie is still learning, so your feedback at the end of a conversation is very welcome.