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Common issues and solutions

What to do if the digital nameplate on my mailbox is blank, faded or shows a QR code?
🔎 Introduction Each mailbox in the Bringme Box can have a small digital ...
What if the courier forgets to take my shipment out of the compartment?
🔎 Introduction Not every Bringme Box can be used to send parcels. You ca...
What if you do not receive a notification email for a delivery in the Bringme Box?
🔎 Introduction You are expecting a parcel in the Bringme Box, but you no...
What should I do if I cannot find my parcel?
🔎 Introduction Sometimes a parcel is not where you expect it to be, even...
How to perform a speed test on your network?
🔎 IntroductionIf your Bringme Box is down, or only working intermittentl...
What to do if I receive someone else's delivery in my Bringme Box?
🔎Introduction You open your Bringme Box and find a parcel that clearly i...
What if the delivery service or the webshop says my parcel was delivered, but it is not in the Bringme Box?
🔎 Introduction The delivery service or the webshop says your parcel was ...
What should I do if I forget to add a shipping or return label on my parcel?
🔎 Introduction You are about to send a parcel via the Bringme Box and yo...
What can you do if you entered the wrong name or shipping address when placing an online order?
🔎Introduction It happens, you place an order online and then realize the...
What if I scan my QR code and no compartment opens?
🔎 Introduction You have received a notification in the Bringme App about...
What if a courier refuses to deliver in a Bringme Box?
🔎Introduction The Bringme Box offers a secure and convenient way to rece...
What if a courier doesn't know how Bringme works?
🔎 Introduction A smooth start is essential for a seamless experience wit...
How can a courier obtain a proof of delivery when using the Bringme Box?
🔎Introduction The Bringme Box allows parcels to be delivered without bei...