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Common issues and solutions

What to do if I receive someone else's delivery in my Bringme Box?
🔎Introduction You open your Bringme Box and find a parcel that clearly i...
What if the delivery service says my parcel was delivered, but it’s not in the Bringme Box?
🔎Introduction The courier says your parcel was delivered, but you didn’t...
What Should Be Done if a Shipping or Return Label is Forgotten on a Parcel?
Introduction If the Send & Collect service is enabled on your Bringme Bo...
What can you do if you entered the wrong name or shipping address when placing an online order?
🔎Introduction It happens, you place an order online and then realize the...
What if I scan my QR code and no compartment opens?
🔎Introduction You have received a notification in the Bringme app about ...
What should be done if a Bringme Box cannot be found in the Bringme app?
🔎Introduction There is a distinction between public and priv...
What if a courier refuses to deliver in a Bringme Box?
🔎Introduction The Bringme Box offers a secure and convenient way to rece...
What if a courier doesn't know how Bringme works?
🔎 Introduction A smooth start is essential for a seamless experience wit...
What if the courier forgets to take my shipment out of the compartment?
Don't worry, they'll be reminded to open the compartment again when they...
How can a courier obtain a proof of delivery when using the Bringme Box?
🔎Introduction The Bringme Box allows parcels to be delivered without bei...